Privacy Policy

1. Introduction

This Privacy Policy describes how wagnersolution.eu collects, uses and protects personal information when you visit the website or contact us.

The website and the Wagner Solution brand are operated by William OPTIK s.r.o., Company ID No. 117 51 011, with its registered office at Tenisová 843/2, Hostivař, 102 00 Prague 10, Czech Republic, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 353952. William OPTIK s.r.o. is the controller of personal data processed through this website.

2. Information We Collect

2.1 Automatically collected information

The website uses a self-hosted Umami Analytics instance to collect anonymous, aggregate traffic information and improve the site.

• Umami does not use analytics cookies or track visitors across websites.
• Collected metrics may include page views, referrers, browser and device type, operating system and approximate country.

2.2 Information you provide

If you contact us by email or through the contact form, we may process your name, email address, company name, selected industry, selected help area, budget or urgency information, message content and any other information you voluntarily include.

3. How We Use Information

• To maintain and improve website functionality.
• To analyze anonymous, aggregate website traffic.
• To respond to inquiries.
• To protect the website and comply with legal obligations.

4. Analytics and Cookies

The website does not use Google Analytics, Google Tag Manager or analytics cookies. Traffic measurement is provided only by the self-hosted Umami service at analytics.wagnerprojekt.cz, without cross-site tracking or collection of personally identifiable information.

5. Data Sharing

We do not sell personal information. Information may be shared with service providers that support website operation or when required by law.

6. Data Security and Retention

We use reasonable technical and organizational measures to protect personal information and retain it only as long as needed for the purposes described here or as required by law.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing of your personal data. To exercise these rights, contact us at info@wagnersolution.eu.

8. Contact

Controller: William OPTIK s.r.o.
Company ID No.: 117 51 011
Registered office: Tenisová 843/2, Hostivař, 102 00 Prague 10, Czech Republic
Commercial Register: Municipal Court in Prague, Section C, File 353952
Email: info@wagnersolution.eu
Website: wagnersolution.eu